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calavique™ · Customer Support

We Are Here to Help.

Whether you have a question about a product, an order, delivery, payment, returns or everyday product use, the calavique™ support team is here to provide clear and helpful assistance.

Contact Information

Get in Touch

Please include your order details or product name when contacting us. This helps our team understand your request and respond more efficiently.

Customer Support Email service@calavique.com
Customer Service Phone +86 157 9496 2004
Official Website calavique.com
Customer Service Our team will review your message and provide assistance based on the details of your request.
How We Can Help

Common Questions

Product Information Product features, dimensions, materials, intended use and care instructions.
Order Assistance Order details, payment confirmation, order changes and cancellation requests.
Shipping Support Processing time, delivery status, address information and shipping questions.
Returns and Refunds Return eligibility, damaged items, incorrect products and refund arrangements.
Product Use General questions about organizing, cleaning and maintaining calavique™ products.
Before You Contact Us

Helpful Order Details

For order-related questions, please prepare the following information when available:

Order Information Your order number, name used during checkout and the approximate order date.
Product Information The product name, product quantity and a short description of the issue.
Photos When Necessary For damaged, defective or incorrect items, clear photos may help us review the situation more efficiently.

Please do not send merchandise to the company address without receiving return instructions from customer support.

Company Details

Business Information

calavique™ is owned and operated by Shanghai Mint Meadow Technology Co., Ltd.

Brand Name calavique™
Legal Company Name Shanghai Mint Meadow Technology Co., Ltd.
Legal Representative Gao Ling
Company Address Building 3, No. 19 Siping South Road, Tinglin Town, Jinshan District, Shanghai (Tinglin Residential Area)
Official Website calavique.com
Customer Support Email service@calavique.com
Customer Service Phone +86 157 9496 2004