Terms and Conditions

calavique™ · Terms and Conditions

Terms for a Clear Shopping Experience.

These Terms and Conditions explain the rules that apply when you visit, browse or place an order through the calavique™ online store.

01 · Acceptance

Agreement to These Terms

By accessing or using the calavique™ store, you acknowledge that you have read, understood and agreed to these Terms and Conditions.

If you do not agree with these terms, please do not use the store or place an order.

02 · Products

Product Information

Product Descriptions

We make reasonable efforts to present product names, dimensions, materials, colors, features and intended uses as accurately as possible.

Color and Appearance

Actual colors may vary slightly depending on lighting, screen settings, device display and photography conditions.

Product Availability

Product availability may change without notice. We may limit quantities, discontinue products or correct product information when necessary.

Intended Use

Products should be used only for their intended purpose and according to the product information and care instructions.

03 · Orders

Orders and Acceptance

Placing an Order

Customers are responsible for providing accurate contact, billing and shipping information when placing an order.

Order Confirmation

An order is considered submitted after payment has been authorized and the order information has been accepted by the store system.

Order Changes

Requests to change or cancel an order should be sent as soon as possible. Changes may not be possible after processing or shipment.

Order Cancellation by the Store

We may cancel or decline an order when there is a payment problem, inventory issue, pricing error, address concern, suspected fraud or other operational reason.

04 · Pricing and Payment

Prices and Charges

Product prices, delivery charges, taxes and other applicable costs are displayed during checkout before the order is submitted.

Prices may change without notice, but changes will not normally affect an order that has already been accepted and paid for unless correction is required because of a clear pricing or system error.

Payments are processed through available payment service providers. Customers are responsible for providing accurate billing information and completing any required payment verification.

05 · Shipping

Delivery Conditions

Orders are generally processed within 1 to 3 business days after payment confirmation. Delivery times depend on destination, carrier schedules, customs processing and local conditions.

Delivery estimates are provided for reference only and are not guaranteed delivery dates.

Customers are responsible for entering a complete and accurate shipping address. Additional charges or reshipment arrangements may apply if a package cannot be delivered because of incorrect information.

06 · Returns and Refunds

Return Conditions

Returns, replacements and refunds are handled according to the applicable Return and Refund Policy.

For hygiene and personal-care reasons, opened, used or worn products may not be eligible for return unless the product is defective, incorrect or damaged during delivery.

Please contact customer support before sending any product back. Do not send merchandise to the company address without receiving return instructions.
07 · Product Use

Safe and Appropriate Use

Customers should read product information and care instructions before using any calavique™ product.

Unless specifically stated in a product description, our products are not medical devices and are not intended to diagnose, treat, cure, sterilize, disinfect or prevent any medical condition.

Do not use products in ways that are inconsistent with their design, materials or stated intended application.

08 · Intellectual Property

Store Content

Store content, including brand names, text, product descriptions, images, graphics, page layouts and other materials, is owned by or used by calavique™ and its operating company.

Store content may not be copied, reproduced, modified, republished, distributed or used for commercial purposes without prior written permission.

09 · Liability

General Limitations

We are not responsible for delays, interruptions, losses or failures caused by circumstances beyond our reasonable control, including carrier delays, customs processing, severe weather, public holidays, technical interruptions or third-party service failures.

To the extent permitted by applicable law, calavique™ is not responsible for losses resulting from improper use, misuse, unauthorized modification or failure to follow product instructions.

10 · Policy Updates

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in products, store operations, services or legal requirements.

Updated terms will apply from the time they are made available on the store.

11 · Customer Support

Questions About These Terms

If you have questions about these Terms and Conditions, please contact the calavique™ customer-support team.

Customer Support Email

service@calavique.com

Customer Service Phone

+86 157 9496 2004

Company Details

Business Information

calavique™ is owned and operated by Shanghai Mint Meadow Technology Co., Ltd.

Brand Name calavique™
Legal Company Name Shanghai Mint Meadow Technology Co., Ltd.
Legal Representative Gao Ling
Company Address Building 3, No. 19 Siping South Road, Tinglin Town, Jinshan District, Shanghai (Tinglin Residential Area)
Official Website calavique.com
Customer Support Email service@calavique.com
Customer Service Phone +86 157 9496 2004