Payment & Security

calavique™ · Payment & Security

Simple, Secure Shopping.

We want every calavique™ purchase to feel clear, convenient and protected. This page explains how payments are processed and how payment information is handled.

01 · Secure Payments

Payment Protection

Payments are processed through secure payment service providers using industry-standard security measures designed to protect transaction information during checkout.

Secure Payment Processing

Payment details are handled by the applicable payment service provider. calavique™ does not intentionally store complete credit card numbers or payment passwords.

Protected Transaction Environment

Payment information is transmitted through secure checkout systems. Customers should make sure that their device and internet connection are secure when placing an order.

Payment Verification

Some transactions may require additional verification by the payment provider, card issuer or financial institution before an order can be completed.

02 · Payment Methods

Available Payment Options

Available payment methods are displayed during checkout and may vary based on your location, currency, device and payment service provider.

Payment Availability

Please select an available payment method during checkout and follow the instructions provided by the payment platform.

Billing Information

Please make sure that your name, billing address, postal code and other required information are accurate before completing payment.

Currency and Charges

The final order amount, applicable taxes, delivery charges and currency information will be shown during checkout before the order is submitted.

03 · Payment Issues

If Your Payment Does Not Go Through

Declined Payment

A payment may be declined because of incorrect billing information, insufficient funds, card restrictions, bank verification or security checks by the payment provider.

Duplicate Authorization

In some cases, a temporary authorization may appear before the final payment is completed. The timing of its removal depends on your bank or payment provider.

Order Confirmation

An order is considered successfully submitted after payment has been authorized and the order information has been accepted by the store system.

If you believe that a payment was processed incorrectly, please contact customer support and include your order details, transaction date and the payment issue you experienced.
04 · Customer Responsibility

Keeping Your Account Safe

Customers should use a private and secure device when making a purchase and should not share payment passwords, verification codes or account access information with others.

If you notice an unfamiliar charge or believe your payment information may have been compromised, contact your bank or payment provider immediately.

05 · Customer Support

Payment Support

For questions about payment authorization, order charges, refunds or transaction status, please contact the calavique™ support team.

Customer Support Email

service@calavique.com

Customer Service Phone

+86 157 9496 2004

Official Website

calavique.com

Company Details

Business Information

calavique™ is owned and operated by Shanghai Mint Meadow Technology Co., Ltd.

Brand Name calavique™
Legal Company Name Shanghai Mint Meadow Technology Co., Ltd.
Legal Representative Gao Ling
Company Address Building 3, No. 19 Siping South Road, Tinglin Town, Jinshan District, Shanghai (Tinglin Residential Area)
Official Website calavique.com
Customer Support Email service@calavique.com
Customer Service Phone +86 157 9496 2004