★★★★★
Verified Buyer
“The sliding tray makes my everyday products much easier to reach without taking over the vanity. Everything finally has a clear place.”
Privacy Policy
Your Privacy Matters.
This Privacy Policy explains how calavique™ may collect, use, protect and manage information provided when customers visit the store, place an order or contact customer support.
Information You Provide
We collect information that is reasonably necessary to process orders, provide customer support and operate the online store.
Order Information
This may include your name, shipping address, billing information, email address, phone number, order details and delivery information.
Customer Support Information
When you contact us, we may collect the information you provide, including your name, contact details, order number, product information and the content of your message.
Technical Information
When you visit the store, certain technical information may be automatically collected, such as device type, browser type, approximate location, pages viewed and basic usage information.
Why Information Is Used
Order Processing
We use order information to confirm purchases, process payments, arrange shipment, provide delivery updates and manage returns or refunds.
Customer Service
We use contact information to answer questions, investigate order problems, provide product assistance and respond to customer requests.
Store Improvement
Information may be used to understand general store activity, improve product presentation, maintain website performance and improve the shopping experience.
Security and Fraud Prevention
Information may be used to verify transactions, prevent unauthorized activity, protect the store and comply with applicable obligations.
Limited Service Providers
We may share information with trusted service providers when necessary to operate the store and complete customer requests.
Payment Providers
Payment information may be processed by payment providers that support checkout and transaction authorization.
Shipping and Logistics Partners
Shipping information may be shared with carriers and logistics partners so that orders can be delivered.
Technology and Service Providers
Certain information may be processed by technology, hosting, customer service or store-operation providers when required to provide services.
Legal Requirements
Information may be disclosed when required by law, legal process, regulatory request or to protect the rights and safety of the store, customers or others.
calavique™ does not intentionally sell customer personal information
to unrelated third parties.
Website Usage Information
The store may use cookies and similar technologies to support essential website functions, remember preferences, understand general usage and improve store performance.
You may be able to adjust cookie settings through your browser. Disabling certain cookies may affect some store functions or the overall browsing experience.
How Information Is Protected
We use reasonable administrative, technical and organizational measures to help protect personal information from unauthorized access, misuse, loss or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure. Customers should also protect account passwords, verification codes and device access information.
How Long Information Is Kept
We retain information only for as long as reasonably necessary to provide services, complete transactions, resolve disputes, maintain business records, prevent fraud and meet applicable legal or operational needs.
The retention period may vary depending on the type of information and the reason it was collected.
Managing Your Information
Contact Information
You may contact customer support if you believe your order or contact information is inaccurate or needs to be updated.
Marketing Preferences
If promotional communications are provided, you may request that your contact information not be used for future promotional messages.
Privacy Questions
For privacy-related questions or requests, please contact us using the customer-support information shown below.
Age Requirement
The store is intended for adults and general consumers. We do not intentionally collect personal information from children where prohibited by applicable law.
If a parent or legal guardian believes that a child has provided personal information, please contact customer support so the matter can be reviewed.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in store operations, services, technology or legal requirements.
The updated version will apply from the time it is made available on the store. We encourage customers to review this page periodically.
Privacy Support
If you have questions about this Privacy Policy or how information is handled, please contact the calavique™ customer-support team.
Customer Support Email
service@calavique.com
Customer Service Phone
+86 157 9496 2004
Business Information
calavique™ is owned and operated by Shanghai Mint Meadow Technology Co., Ltd.
Brand Name
calavique™
Legal Company Name
Shanghai Mint Meadow Technology Co., Ltd.
Legal Representative
Gao Ling
Company Address
Building 3, No. 19 Siping South Road, Tinglin Town,
Jinshan District, Shanghai (Tinglin Residential Area)
Official Website
calavique.com
Customer Support Email
service@calavique.com
Customer Service Phone
+86 157 9496 2004